Maintenance and Repairs

When designing Schmalz products, we place a particular emphasis on extremely low maintenance needs. To maintain constant productivity, and thus ideal work results, regular maintenance of the devices is, however, of utmost importance. The maintenance intervals depend on various circumstances.

Our intelligent vacuum generators from the i-Series have integrated condition monitoring to detect possible leaks and faults in the system at an early stage. If efficiency losses can be avoided by maintenance, the ejector emits a corresponding signal.

Detailed information about intelligent products from Schmalz

Of course, as a specialist we also support you during maintenance work. You can send us your devices for maintenance or make an appointment with us for maintenance at your facility on-site.

Service notes and spare parts

Instruction Manuals

"How to" videos

Spare parts in our online shop

Training: we offer trainings to instruct your employees in Schmalz products in order to support optimum operation and utilisation of your Systems.

J. Schmalz GmbH
Johannes-Schmalz-Str. 1
72293 Glatten
Germany

T: +49 7443 2403-102
F: +49 7443 2403-399
customercenter@schmalz.de

Contact Form

Repair of Schmalz products

Do you have a defective device or a damaged component? We assist and support you in restoring your process as quickly as possible.

Is your product permanently integrated into your process? Then you need rapid help on site. Our service technicians repair defects quickly and reliably directly at your site.

Is the product removable? Please send defective pumps, valves and other components using our return form.

We will inspect the item and in the process locate the defective spot. We will create a repair estimate and discuss the options for replacement delivery or repair with you. Upon your approval, we process the item as quickly as possible and return a perfect, fully functional item to you.

Request repair

Returning Schmalz products

Please inform us in advance about the return by filling out the return form. By doing so, you make it easier for us to allocate the item correctly in our company. In this way, we can quickly and reliably give you feedback on your item.

We would like to point out that we have to charge fees for restocking.

  • Please fill out the following return form
  • You will then receive an e-mail confirmation that we have received the request
  • We will usually send you a return delivery bill within one working day
  • Enclose the return delivery bill with your shipment as well as a copy of the invoice or the delivery note
  • Mark the affected items on the copy

Fill in return form