Returns

You have a defective product or would like to return an item to us for a different reason?

Please inform our Customer Center of the return in advance. This will help us to correctly allocate the return when it arrives. We will be able to respond more quickly and provide you with fast and reliable feedback about your item.

Please be aware that we must charge a restocking fee.

Return form for sending back products

  • Please fill out the following return form and then print it
  • Include the printout with your shipment
  • Always include a copy of the invoice or delivery note with your return
  • Mark the returned item(s) on this copy

Return form for your items